This could be a driver issue.
The best bet might be for you to post your DXdiag here for us to see.
To do this all you have to do is use the "Run" function, type "dxdiag" (without quotation marks)
You will now be taken to the DirectX diagnostic tool. Give the computer a minute to get all the info, you can see how it is doing as there is a progress bar, then just click "Save all information". You will be prompted asking where to save the file, I recommend the desktop. Close DXdiag and then just open the notepad file which should have been created and paste its contents on here.
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